My wife and I would like to thank you and 101 Mobility for your excellent service and product at a very competitive price. We are both very happy with the end result. Please extend my thanks as well to the two fine young men who performed the installation today.
September 16, 2019
Your representative, Jordan! He was helpful, knowledgeable, friendly and willing to help us with all our questions and ideas. He provided service that was above and beyond what we expected. Thank you.
Everyone at 101 Mobility was very knowledgeable, courteous, and professional. Great communication during the production process and our rail system was delivered when promised. Our team of installers were exceptional, and they spent the time helping us understand the "in's and out's" of the system. Pleased with the entire process!
We installed a Stiltz Lifton Trio Lift from the garage to the first floor. Once the permit was obtained from the township the job was completed within days. Great equipment, looks great, works great. Custom design and work was completed for the garage floor to accommodate the wheel chair. I would say 101 Mobility is a first class company, and tech Mike is a first class installer.
From start to finish our experience with 101 Mobility was friendly and professional. Any questions we had were answered in a timely manner and I never felt like I was bothering them. I had contacted another company that also sold the Bruno Vertical Platform Lift (VPL) and had someone come out and do the measurements but never received an estimate.
We have used it several times to get my mother out to various appointments and what used to take almost 15 minutes now takes less than 5 minutes and is so much easier and safer that my father can get her in and out of the house and to the garage on his own. Before he would need help doing so because my mother doesn't do steps well.
I did want to thank the technicians who installed the lift; my mother fell forward off the couch while I was at work and my father was taking one of his daily walks. When he got home and found her on the floor he asked them to help him get her up off the floor. They were gracious and stopped to help, but they wouldn't let him help, the two of them knew how to pick her up safely and did so and put down on the couch. That act alone confirmed that 101 Mobility was the right choice.
Friendly staff, salesman able to answer all of our questions, installer was pleasant & knowledgeable, chair lift well made, demonstration on how to work it was easy to understand....I am very pleased with my purchase.
Great customer service. Service technician Rob, was very meticulous, knowledgeable and helpful when it came to my questions and concerns. Will not hesitate to contact 101 Mobility in the near future. Thank you all for your help.
I am writing as a physical therapist employed as part of a team that provides primary care in a person’s home to highly recommend 101 Mobility. 101 Mobility sets itself apart by not only providing home mobility equipment, but by doing so with a genuine concern for safety. If a piece of equipment is not optimal on the first try, 101 Mobility is willing and able to problem solve and do their best to make it right. Recently, I contacted them well after normal business hours to see if a power wheelchair repair could be made at a client’s home first thing in the morning, and they went above and beyond to ensure that it was done. This saved a team of three people from out of state from rescheduling their visit. Finally, they serve as a trusted resource for identifying products and solutions when given only the problem. They listen, ask relevant questions, and devise a solution even when the requestor isn’t sure which existing products will work.